Maintaining Portland Rental Properties

Maintenance For Owners

Maintaining your rental property is one of our biggest responsibilities. We have an experienced maintenance team with extensive experience who handles most of our repairs, work orders from tenants, turns and interior and exterior paint. Our long-term relationships with licensed, insured, and professional vendors and contractors combined with our own in-house maintenance team ensures we can handle all your rental property repairs with high quality workmanship and cost-effective pricing. There’s an emergency maintenance tech on call 24 hours a day and seven days a week in case something goes wrong at your property.

Avoiding the Expense of Deferred Maintenance with Preventative Care

There are many excellent reasons to work with a professional Portland property management company, but one of the best reasons is to ensure your asset is protected and its value is intact. One way we do this at Performance Properties, Inc., is with a preventative maintenance schedule.

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It starts with inspections. We conduct thorough inspections before a tenant moves in and after a tenant moves out to document the condition of your home and evaluate any work that needs to be done. We also conduct a walk through after the tenant has been in the home 90 days and an annual walk-through to ensure there isn’t any deferred or unreported maintenance, and to make sure your tenants are following the terms of their lease agreement.

Our maintenance services are also customized to meet your unique needs. We have an in-house maintenance staff, which means all repairs, turnovers, and assessments are done efficiently and at the lowest possible cost. When there’s something more complicated that requires professional expertise, we have a preferred list of vendors who give us discount pricing and fast service.

Responding to Maintenance Emergencies Efficiently and Professionally

We have an in-house maintenance technician available 24 hours a day and seven days a week in case there’s a maintenance emergency at your property. If a tenant calls with no heat in the winter or no water in the property, we respond immediately. Our maintenance techs are trained to keep the tenants calm, quickly diagnose the problem, and dispatch the appropriate services.

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It’s important that your tenants understand what an emergency is and how to mitigate any further damage to your property while keeping themselves safe. For example, we train our tenants to know that a broken garbage disposal is not an emergency. They also know where to find the shut-off valves for water and gas. They know to call 9-1-1 if there’s a fire.

We’re prepared for any emergency. Thanks to our preventative maintenance plans, they’re pretty rare in the homes we manage. When something does go wrong, your professional Portland property managers can be relied upon to take charge and keep you informed.

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Locations

Areas We Serve

COUNTIES:

Clackamas County, Multnomah County, Washington County.

CITIES:

Portland, West Linn, Lake Oswego, Wilsonville, Milwaukie, Oregon City, Clackamas, Tualatin, Tigard, Beaverton, Aloha, Sherwood, St. Johns, Hillsboro, Gresham, Troutdale, Sandy, Canby, Estacada, Newberg, Damascus, Aurora, Hubbard, Woodburn, Gervais, Mulin, Molalla, Colton, Needy, and Salem.

Read What Our Clients Are Saying About Us

4.8/5
4.8 /5
192 Reviews

Google
5.0/5
Nov 22, 2021
Google Performance Properties, Inc. Gerald
PPI has been managing my rental properties since 2012. They are professional, Good accounting and statements monthly, Good customer Service for my renters, prompt repairs and replacement prices are good, Maintenance is fair, prompt leasing and keeps rents up to market, and current on Oregon Rental law.
Google
5.0/5
Nov 12, 2021
Google Performance Properties, Inc. Summer
Performance Properties, Inc. is one of the best management companies I have rented from. Specifically, PM Erica Leonard, went above and beyond for us at all times. I believe this company and Ms. Leonard to be highly communicative; everyone I have spoken to even in the beginning application process was so helpful. Just hands down great job for the last 1.5 years. The only reason we don't get to use their service is our duplex was sold! When it is time to move, I will definitely be looking for properties to rent from Performance Properties because I know what I am getting. And if PM Erica Leonard is who you get, you will be so happy and have no worries. Thanks Performance Properties! Summer
Google
5.0/5
Nov 5, 2021
Google Performance Properties, Inc. Janelle
First of all...I LOVE Sonja because whenever I have to call to discuss anything, she's always right there and helpful! She takes GREAT care of the tenants. Everyone who works on this staff is very friendly and always so helpful. They are responsive and communicate great too. I've lived in my building since 2015 and since Performance Properties Inc has taken over, Zach...the whole team...has been AWESOME!!! They truly got rid of all the tenants that were super sketchy and now, every tenant that lives in my building, on each of the 3 floors are such great tenants. I feel very safe now living in this building. Thank you Performance Properties! -Janelle
Google
5.0/5
Oct 23, 2021
Google Performance Properties, Inc. Nikki
In a time when customer service can be a lost art I have to say that Performance properties has been nothing short of amazing! They are ,quick, efficient professional and kind . They create a great experience for any renter. Thank you performance properties!
Google
5.0/5
Oct 9, 2021
Google Performance Properties, Inc. Tracy
Erica was wonderful to work with.