Responding to Maintenance Emergencies Efficiently and Professionally
We have an in-house maintenance technician available 24 hours a day and seven days a week in case there’s a maintenance emergency at your property. If a tenant calls with no heat in the winter or no water in the property, we respond immediately. Our maintenance techs are trained to keep the tenants calm, quickly diagnose the problem, and dispatch the appropriate services.
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It’s important that your tenants understand what an emergency is and how to mitigate any further damage to your property while keeping themselves safe. For example, we train our tenants to know that a broken garbage disposal is not an emergency. They also know where to find the shut-off valves for water and gas. They know to call 9-1-1 if there’s a fire.
We’re prepared for any emergency. Thanks to our preventative maintenance plans, they’re pretty rare in the homes we manage. When something does go wrong, your professional Portland property managers can be relied upon to take charge and keep you informed.
Please login to your tenant portal to submit a maintenance request.
Areas We Serve
Clackamas County, Multnomah County, Washington County.