Maintaining Portland Rental Properties
Maintenance For Owners
Maintaining your rental property is one of our biggest responsibilities. We have an experienced maintenance team with extensive experience who handles most of our repairs, work orders from tenants, turns and interior and exterior paint. Our long-term relationships with licensed, insured, and professional vendors and contractors combined with our own in-house maintenance team ensures we can handle all your rental property repairs with high quality workmanship and cost-effective pricing. There’s an emergency maintenance tech on call 24 hours a day and seven days a week in case something goes wrong at your property.
Avoiding the Expense of Deferred Maintenance with Preventative Care
There are many excellent reasons to work with a professional Portland property management company, but one of the best reasons is to ensure your asset is protected and its value is intact. One way we do this at Performance Properties, Inc., is with a preventative maintenance schedule.
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It starts with inspections. We conduct thorough inspections before a tenant moves in and after a tenant moves out to document the condition of your home and evaluate any work that needs to be done. We also conduct a walk through after the tenant has been in the home 90 days and an annual walk-through to ensure there isn’t any deferred or unreported maintenance, and to make sure your tenants are following the terms of their lease agreement.
Our maintenance services are also customized to meet your unique needs. We have an in-house maintenance staff, which means all repairs, turnovers, and assessments are done efficiently and at the lowest possible cost. When there’s something more complicated that requires professional expertise, we have a preferred list of vendors who give us discount pricing and fast service.
Responding to Maintenance Emergencies Efficiently and Professionally
We have an in-house maintenance technician available 24 hours a day and seven days a week in case there’s a maintenance emergency at your property. If a tenant calls with no heat in the winter or no water in the property, we respond immediately. Our maintenance techs are trained to keep the tenants calm, quickly diagnose the problem, and dispatch the appropriate services.
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It’s important that your tenants understand what an emergency is and how to mitigate any further damage to your property while keeping themselves safe. For example, we train our tenants to know that a broken garbage disposal is not an emergency. They also know where to find the shut-off valves for water and gas. They know to call 9-1-1 if there’s a fire.
We’re prepared for any emergency. Thanks to our preventative maintenance plans, they’re pretty rare in the homes we manage. When something does go wrong, your professional Portland property managers can be relied upon to take charge and keep you informed.
Please login to your tenant portal to submit a maintenance request.
Areas We Serve
Clackamas County, Multnomah County, Washington County.