Consistent, Fair Housing-Compliant Portland Tenant Screening

Home 9 Consistent, Fair Housing-Compliant Portland Tenant Screening

Renting out a property in Portland comes with more than a little risk. At Performance Properties, we work hard to mitigate the risk that’s often involved in the leasing process. We want to make sure you have good tenants in place. We know there are specific and strict laws that limit what we can do during the screening process. Our talent is in striking the right balance between rigorous screening and legal compliance.

We care about your property, and our consistent, fair, and legal screening process reflects our commitment to you and your entire investment portfolio.

Placing and Retaining High Quality Portland Tenants

We’re looking for well-qualified tenants.

We screen for good tenants who can be counted on to pay rent on time without reminders or prompting.

Our definition of a well-qualified tenant is someone who will take good care of your home, treating it with the respect and care it deserves. We’re looking for residents who leave behind minimal wear and tear and no damage.

We want tenants who follow the terms of the lease, communicate clearly, and work with us to protect your property.

Portland Tenant Screening Process

Fair housing laws prohibit us from looking too closely at certain things in a tenant’s background when we’re making a decision about whether to approve them for your property.

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That doesn’t mean we aren’t careful about establishing criteria and consistently sticking to our process.

We know a red flag when we see one. Our screening process includes:

  • Evaluating finances
  • Measuring income against rental amount
  • Investigating rental history
  • Verifying identification

We want to make sure the tenants we approve can afford the rent, and we want to confirm that former landlords would be willing to rent to these tenants again.

Our screening process is consistent, fair, and rigorous. We rarely have to evict any of the tenants we place, and we have a good relationship with our residents.

Legal Compliance and Tenant Screening

The federal fair housing laws provide some pretty strict guidelines about what can and cannot be considered during the screening process.

Portland’s laws go even further.

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If you’re not aware of the new first-come, first-served system in the Portland rental market, don’t try to screen and place your own tenants. It’s important that you approve the first tenants who qualify.

As professional Portland property managers, with a lot of experience navigating the law, we can ensure our process and your investment is compliant with every regulation.

There are recent limits on application and screening fees, income requirements, and a system of low-barrier screening criteria. It can be difficult to keep up with these rules. That’s why you hire experts. We follow the law without sacrificing our tested and true screening process.

PPreport

Free Rental Analysis

What kind of rent can you ask?

Knowing the rental value of your Portland investment property is a critical first step in renting it and generating consistent income. We are experts in this real-estate and rental market, and you can use our tools, resources, and data to make smart decisions about what your property is worth as a rental. We price your home according to market trends, your property’s age, condition, and size, and, of course, its location.

Contact Performance Properties, Inc., for a free rental analysis or a competitive market analysis.

“Positive: Professionalism, Quality, Responsiveness, Value PPI has assisted me for many years. They have always been responsive and professional to my inquiries and requests for additional information.”

– Szn T

Performance Properties, Inc.

Services and Pricing

Tenant Procurement
Package
“Our Best Care”
Package
“Cast Your Cares Aside”
Package
Tenant Placement Fee 100% of 1 Month's Rent 50% of 1 Month's Rent 50% of 1 Month's Rent
Monthly Management Fee No Monthly Fees 8% Monthly Management Fee 11% Monthly Management Fee
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Pet Screening
Full Legal Compliance
Convenient Rent Payments
Accounting
Property Maintenance
Rent Collection
Eviction Process Handling
Property Accounting and Reporting
Monthly Owner Statements
Property Evaluations
Owner and Tenant Portals
Tenant Maintenance System
Pet Guarantee
Maintenance Guarantee
Satisfaction Guarantee
Eviction Guarantee
Capital Improvement Evaluation Upon Request Upon Request Upon Request
HVAC Maintenance Agreement Upon Request Upon Request Upon Request

Tenant Procurement Package

Tenant Placement Fee:
100% of 1 Month's Rent
Monthly Management Fee:
No Monthly Fees

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase rental prices.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms and our long term corporate relationships , to reach all potential applicants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

We have a Real Estate Broker as well as several licensed Property Managers on staff. We conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

“Our Best Care” Package

Tenant Placement Fee:
50% of 1 Month's Rent
Monthly Management Fee:
8% Monthly Management Fee

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase rental prices.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms and our long term corporate relationships , to reach all potential applicants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

We have a Real Estate Broker as well as several licensed Property Managers on staff. We conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly cash flow statements which include month to date and year to date information , annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We work with a service that specializes in court filings and assisting us with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software -- the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your Appfolio Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

Tenants can conveniently place maintenance requests via their mobile device or computer, schedule appointments and communicate with vendors, assisting them with repairs.

Maintenance Guarantee

Maintenance service performed by our in-house maintenance company is guaranteed for workmanship for 1 year.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

“Cast Your Cares Aside” Package

Tenant Placement Fee:
50% of 1 Month's Rent
Monthly Management Fee:
11% Monthly Management Fee

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase rental prices.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms and our long term corporate relationships , to reach all potential applicants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

We have a Real Estate Broker as well as several licensed Property Managers on staff. We conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly cash flow statements which include month to date and year to date information , annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We work with a service that specializes in court filings and assisting us with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software -- the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your Appfolio Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

Tenants can conveniently place maintenance requests via their mobile device or computer, schedule appointments and communicate with vendors, assisting them with repairs.

Pet Guarantee

While we are managing the property, we cover up to $2,000 in damage above the Security Deposit to your property that is caused by a pet we approved for your rental.

Maintenance Guarantee

Maintenance service performed by our in-house maintenance company is guaranteed for workmanship for 1 year.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Eviction Guarantee

While we are managing the property, if a tenant we placed has to be evicted, we will handle the cost of eviction, up to $750.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

Locations

Areas We Serve

COUNTIES:

Clackamas County, Multnomah County, Washington County.

CITIES:

Portland, West Linn, Lake Oswego, Wilsonville, Milwaukie, Oregon City, Clackamas, Tualatin, Tigard, Beaverton, Aloha, Sherwood, St. Johns, Hillsboro, Gresham, Troutdale, Sandy, Canby, Estacada, Newberg, Damascus, Aurora, Hubbard, Woodburn, Gervais, Mulin, Molalla, Colton, Needy, and Salem.

Best Property Management Company Portland 2019
Multifamily Northwest Logo (formerly Metro Multifamily Housing Association)
Better Business Bureau Logo
Realtor Association logo
Expertise logo
Best Property Management Company Portland 2020
National Association of Residential Property Managers Logo
Equal Housing Opportunity Logo
Thumbtack logo