Routine and Emergency Rental Property
Repairs in Portland

Home 9 Routine and Emergency Rental Property Repairs in Portland

Rental property repairs are a big part of owning real estate investments. At Performance Properties, our goal is to protect your investment property while we manage it. That means protecting its condition and protecting you from unnecessarily high maintenance costs. You want the value of your asset to increase, and to do that, we need to provide cost-effective, responsive routine and emergency maintenance services.

We care about your property, and our maintenance services reflect our commitment to you and your entire investment portfolio.

Keeping Maintenance Costs Down with Your Portland Rental Property

At Performance Properties, our talented team includes a large maintenance division, where we employ smart, experienced technicians who will ultimately save you lots of money on repairs.

If the repair your property needs happens to be outside our scope of service and beyond our expertise, we contract with some of our outstanding preferred vendors. The relationships we have in place with licensed and insured professionals benefit you and your property. The quality of work they provide is exceptional, and they’re generous with discounts. These trusted vendors get a lot of work from us, and when they thank us by keeping our costs down, those savings are passed on to you.

Responsive Maintenance and Tenant Retention

The Portland tenants you’re hoping to keep in place will have high standards. They are unlikely to renew their lease agreement when it’s time if they feel their basic maintenance requests are ignored during their tenancy.

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We refuse to lose a tenant because of a lack of responsiveness.

By responding to routine requests right away and making sure we’re available 24 hours a day and 7 days a week in case there’s an emergency, you won’t have to worry about frustrated tenants.

We know that good tenant relationships require that we’re taking care of your property and meeting their needs consistently.

Good maintenance leads to good tenant retention. That means less vacancy and lower turnover costs for you.

Maintaining your home keeps tenants in place.

Responsive Maintenance Protects Your Investment

Tenant retention is a great reason to provide responsive maintenance, but just as important is the impact that good maintenance has on your property value.

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Taking care of small issues protects your investment and prevents the expense and frustration that comes with bigger issues.

We don’t want a small leak to turn into a mold issue. We don’t want a rusty water heater to result in a middle-of-the-night flood.

Our approach to maintenance is preventative and cost-effective. We also provide:

  • Accountability to tenants who cause damage.
  • Communication with owners, tenants, and vendors.
  • Bid solicitation when major repairs are needed.

PPreport

Free Rental Analysis

Proper maintenance leads to higher rental values.

Knowing the rental value of your Portland investment property is a critical first step in renting it and generating consistent income. We are experts in this real-estate and rental market, and you can use our tools, resources, and data to make smart decisions about what your property is worth as a rental. We price your home according to market trends, your property’s age, condition, and size, and, of course, its location.

Contact Performance Properties, Inc., for a free rental analysis or a competitive market analysis.

“Positive: Professionalism, Quality, Responsiveness, Value PPI has assisted me for many years. They have always been responsive and professional to my inquiries and requests for additional information.”

– Szn T

Performance Properties, Inc.

Services and Pricing

Tenant Procurement
Package
“Our Best Care”
Package
“Cast Your Cares Aside”
Package
Tenant Placement Fee 100% of 1 Month's Rent 50% of 1 Month's Rent 50% of 1 Month's Rent
Monthly Management Fee No Monthly Fees 8% Monthly Management Fee 11% Monthly Management Fee
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Pet Screening
Full Legal Compliance
Convenient Rent Payments
Accounting
Property Maintenance
Rent Collection
Eviction Process Handling
Property Accounting and Reporting
Monthly Owner Statements
Property Evaluations
Owner and Tenant Portals
Tenant Maintenance System
Pet Guarantee
Maintenance Guarantee
Satisfaction Guarantee
Eviction Guarantee
Capital Improvement Evaluation Upon Request Upon Request Upon Request
HVAC Maintenance Agreement Upon Request Upon Request Upon Request

Tenant Procurement Package

Tenant Placement Fee:
100% of 1 Month's Rent
Monthly Management Fee:
No Monthly Fees

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase rental prices.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms and our long term corporate relationships , to reach all potential applicants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

We have a Real Estate Broker as well as several licensed Property Managers on staff. We conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

“Our Best Care” Package

Tenant Placement Fee:
50% of 1 Month's Rent
Monthly Management Fee:
8% Monthly Management Fee

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase rental prices.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms and our long term corporate relationships , to reach all potential applicants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

We have a Real Estate Broker as well as several licensed Property Managers on staff. We conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly cash flow statements which include month to date and year to date information , annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We work with a service that specializes in court filings and assisting us with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software -- the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your Appfolio Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

Tenants can conveniently place maintenance requests via their mobile device or computer, schedule appointments and communicate with vendors, assisting them with repairs.

Maintenance Guarantee

Maintenance service performed by our in-house maintenance company is guaranteed for workmanship for 1 year.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

“Cast Your Cares Aside” Package

Tenant Placement Fee:
50% of 1 Month's Rent
Monthly Management Fee:
11% Monthly Management Fee

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase rental prices.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms and our long term corporate relationships , to reach all potential applicants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

We have a Real Estate Broker as well as several licensed Property Managers on staff. We conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly cash flow statements which include month to date and year to date information , annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We work with a service that specializes in court filings and assisting us with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software -- the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simplify your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your Appfolio Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

Tenants can conveniently place maintenance requests via their mobile device or computer, schedule appointments and communicate with vendors, assisting them with repairs.

Pet Guarantee

While we are managing the property, we cover up to $2,000 in damage above the Security Deposit to your property that is caused by a pet we approved for your rental.

Maintenance Guarantee

Maintenance service performed by our in-house maintenance company is guaranteed for workmanship for 1 year.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Eviction Guarantee

While we are managing the property, if a tenant we placed has to be evicted, we will handle the cost of eviction, up to $750.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

Locations

Areas We Serve

COUNTIES:

Clackamas County, Multnomah County, Washington County.

CITIES:

Portland, West Linn, Lake Oswego, Wilsonville, Milwaukie, Oregon City, Clackamas, Tualatin, Tigard, Beaverton, Aloha, Sherwood, St. Johns, Hillsboro, Gresham, Troutdale, Sandy, Canby, Estacada, Newberg, Damascus, Aurora, Hubbard, Woodburn, Gervais, Mulin, Molalla, Colton, Needy, and Salem.

Best Property Management Company Portland 2019
Multifamily Northwest Logo (formerly Metro Multifamily Housing Association)
Better Business Bureau Logo
Realtor Association logo
Expertise logo
Best Property Management Company Portland 2020
National Association of Residential Property Managers Logo
Equal Housing Opportunity Logo
Thumbtack logo